Milena Software helps organisations apply digital technologies intelligently to drive business transformation
At Milena Software we work closely with organisations to intelligently apply digital technologies that deliver business transformation success. We enable them to navigate through the digital hype, identify transformation opportunities and develop a digital roadmap that opens up new business possibilities.
Ours is not a digital for digital’s sake approach. Instead it is the thoughtful application of traditional and digital technologies to deliver the right, clearly identified, measurable business outcomes. As a result, organisations can drive sustainable, long-term success by increasing operational efficiency; enabling personalised, multichannel customer experiences; and empowering employees to drop routine tasks and focus on higher value-generating activities.
Wherever you are on your digital journey
We also recognise that companies will be at different levels of maturity with their digital landscape, which will have an impact on the starting point for transformation initiatives. For example we can help you:
- Maximise the benefits you achieve from existing investments and use them to drive productivity improvements and greater return on investment
- Enhance your existing IT infrastructure with digital content, enabling you to take a step-by-step approach to digital transformation
- Augment existing physical processes with digital enablers to optimise interactions with customers across channels and automate and industrialise core process and operations
- Re-design existing business structures to take full advantage of a digital approach to service delivery and re-invent how the business operates.
When it comes to development, we have proven processes and tools that help us efficiently and effectively deliver the solutions you need. Milena Software is highly experienced in both waterfall and Agile development. As a result, we can apply the most appropriate processes for you, your organisation and the projects we work on with you.
Every organisation is on a different digital journey
We work with organisations to create bespoke roadmaps, which reflect their aspirations to exploit new digital channels to market, while ensuring that critical legacy technologies are fully incorporated in the overall solution. We can accelerate speed to market by combining our systems integration expertise while enabling the digital front end.
Our track record of delivering ‘digital at scale’ enables us to ensure that new market entrants and those organisations seeking to create new and differentiated products and services can successfully establish resilient, flexible and futureproof digital platforms:
- Accelerating speed to market – The rapid development and testing of new products, services and technologies in order to quickly evaluate those that are likely to create value is essential for both organisations looking to evolve as well as market challengers.
- Building dual speed delivery – Establishing the ability to develop and deliver products and services at ‘dual speed’. Providing certainty in the delivery of long term business change that must progress alongside agile experimentation, in order to remain competitive in the market.
- Establishing a cohesive digital strategy – Focusing on the delivery of a digital frontend solution is not enough. Integrating all aspects of essential legacy IT with new and emerging technologies in order to understand the impact of digital across all spheres of business activity will be critical to the future success of Financial Services institutions.
- Inflexible and costly legacy systems – Financial Services organisations must investigate new and innovative, cost-effective initiatives, and risk-sharing agile delivery models to mitigate the high cost and risk of full scale transformation.
- Responding to changing customer needs – New entrants are looking for low cost, flexible digital platforms to minimise up-front investment. Agile digital solutions must be adopted in order to be responsive to changing customer needs.
- Planning for a digital future – Identifying those trends that will have an impact upon Financial Services is challenging but central to the process of planning for a digital future.
Digital evolution can include the design and development of front-end digital modules to deliver new channels and functionality as well as increased use of data and analytics to support decisioning. The third and final phase, digital transformation, explores replacement of core legacy systems and the development of digital architecture to provide an Amazon / Google-like experience, benefitting from consistent upgrades, continuous integration and innovation.Our digital solutions are powered by our cloud capabilities in AWS or Windows Azure.